- agenda_cultural
- Aviso Legal
- Condiciones generales de venta
- Contact us
- Área de Contacto para Agencias
- Área de Contacto para Agencias
- Offers for students
- Ofertas para grupos
- Ofertas para grupos
- imagenes
- Index
- ======Identification information====== * Granada Online S.L.U. * CIF B18595231, * Wholesale and retail agency with C.I.AN 18686-3 * Registered in the commercial register of Granada VOLUME 973, BOOK 0, PAGE 204, SECTION 8, SHEET GR-19384, ENTRY 1. * [[contact|Address and contact]] ======Link policy====== **Links to this website form other websites** The inclusion of links to any website from this website is permitted, except with express request for deletion. **Links from this website to other websites** Granada Online S. L. U. (hereafter Granada Online) is not responsible for the content of websites linked to from this website, or content linked to from said pages, as said content may undergo modifications after the creation of the links. ======Legal Property and Copyright====== The owner of this website and its content is Granada Online. The transfer, release, sale, rental and/or public exhibition of this website without the corresponding authorisation of its owners is prohibited. The information presented on this web page is indicative and Granada Online is exempt from any responsibility derived from the lack of exactness or effectiveness of said information or advice, except in those points affected by the Terms and Conditions detailed in the corresponding section of this website. Granada Online reserves the right to modify the content of the website without prior notice and without any kind of limitation. The information sent to this site or entered through its forms must be truthful and will not infringe the rights of third parties or active legislation. Granada Online refuses any contractual or extracontractual responsibility for the individual or company which suffers damages of any nature caused by computer virus or computer elements of any nature, and is not able to guarantee the 100% absence of viruses or other elements on the website. ======Applicable jurisdiction and legislation====== For all legal issues applied to the Website of Granada Online, Spanish legislation will apply, the Courts and Tribunals of Granada (Spain) being competent for the resolution of all conflicts derived from or related to the use of this Website. ======Complaints and claims====== If you wish to make any complaint or claim, you can do so in person at the facilities of Granada Online. This establishment has complaint and claims forms available to consumers or users who request them. You can find the address of the facilities in the [[contact|Address and contact]] section. ======Terms and conditions====== These terms and conditions – which may be modified at any time – are applicable to all direct or indirect services (through distributors) available online, by email and by telephone. Upon accessing, navigating and using our website and/or making a reservation, you accept to having read, understood and accepted the terms and conditions shown below (including the section referring to privacy). These pages, their content, structure, infrastructure and the online reservation service that these pages provide through this website belong to, are managed by and are provided by Granada Online. They may only be used for personal purposes and not for commercial purposes, subject to the terms and conditions specified below. =====Nuestro servicio===== Through this website, Granada Online provides an online platform through which the providers of services offer their products and visitors to the website can make reservations. Upon making a reservation through Granada Online, you enter into a direct contractual relationship (legally binding) with the supplier of the services that you have reserved. From the moment you make your reservation, we act only as intermediaries between you and the service provider, transferring the details of the reservation to the service provider and sending you a confirmation email on behalf of the service provider. The information that we display is based on the information that the service providers give us. For this, the service providers have access to an extranet through which they are fully responsible for updating the rates, availability and other information that appears on our website. Although we try to make our service as precise as possible, we cannot verify or guarantee that all information is exact, complete or correct. We are also not responsible for errors (including patent errors and typographical errors), interruptions (due to temporary and/or partial server failures or repairs, updates and maintenance of our website or other reasons), imprecise, deceptive or false information, or the lack of information. The service provider is responsible at all times for the precision, exactness and correction of information (both in descriptions and referring to rates and availability) which appears on our website. Our services are solely for personal, non-commercial use. Therefore, it is not permitted to re-sell, create deep-links, use, copy, monitor (for example using spider, scrape, etc), show, remove or reproduce the content, information, software, products or services available on our website for any commercial or competitive activity. =====Privacy===== Granada Online follows ethical regulations and respects your privacy. Except for data required by law in all jurisdictions and your name, your email address and credit card information necessary for completing the reservation, we do not reveal your personal information to third parties without your consent. Nevertheless, we reserve the right to reveal your information to our service providers, to the employees of said companies and our trusted agents and representatives, who have access to this information with our authorisation and need to know or have access to it to offer our service (including customer services and internal services such as audits or compliance with regulations) for your benefit. We request that you consult the privacy policy for more information. **To be able to safeguard and encrypt your personal information, we use Secure Socket Layer (SSL) technology.** The privacy policy is detailed below on this page in the **Privacy Policy** section. =====Credit Card===== Granada Online does not have access to your credit card number and does not store it at any time. In the purchase process a gateway to a banking entity is established, said entity being the only one to know the numbering and security elements of the credit card used for the payment. ===== Cancellation ===== Upon making a reservation, you accept the cancellation and no show (if you are not present) conditions, as well as other additional terms and conditions of the service provider which may affect your reservation. The general cancellation and no show conditions of each service provider are available to you on our website, as well as on the information pages of the provider, during the reservation process and in the confirmation email. Keep in mind that some rates and special offers do not allow changes or cancellations. Consult the information for each service in detail to see the conditions before making the reservation. If you wish to review, modify or cancel your reservation, consult the confirmation email and follow the instructions. Keep in mind that cancellation fees may apply in accordance with the cancellation and no show conditions. You are recommended to read said conditions in detail before making the reservation. =====Exemption from responsibility===== In accordance with the limitations indicated in these terms and conditions, we are only responsible for direct damages incurred, paid or contracted due to defects attributable to our obligations in terms of our services, up to a total amount of the total cost of your reservation, as indicated in the confirmation email (whether for one or a series of cases). However, neither we nor any of our employees, representatives, subsidiaries, affiliated companies, distributors, associates, licence owners, agents or other persons involved in the process of creation, sponsorship or promotion of the website and its content will be responsible for: (I) punitive, special, indirect or consequential losses or damages, losses of production, of profits, revenues, or contracts, or losses or damages of clients or reputation and loss of business; (II) errors related to information (description including rates, availability and classifications) of the service provider available on our website; (III)services provided or products offered by the service provider;(IV)losses, damages or costs(direct, indirect, consequential or punitive) incurred, contracted or paid, arising from or related to the use, non-availability or delay of our website;(V) for damages, losses or costs (personal: wounds, death, damage to property, whether direct or indirect, special, consequential or punitive) incurred, contracted or paid, whether causing action (legal), errors, infractions, negligence, deliberate poor professional conduct, omissions, non-compliances, false representation, extracontractual objective responsibility or (fully or partially) attributable to the service provider (their employees, directors, staff, agents, representatives or affiliated companies), including any cancellation (partial), overbooking, strike, force majeure or other act outwith our control. ======Privacy Policy====== We duly safeguard and protect the privacy and confidentiality of your personal data (including your credit card information). =====Information Collection===== When information is collected, your personal information is requested through an online form, which includes: your name, DNI or passport number, address (home or office), email address (personal or professional), phone number (mobile, home or office), credit card information (credit card type, number, CVC code, expiry date, name of account holder, etc.). This information is requested for processing, reserving and completing your reservation (including the sending of a reservation confirmation email). In accordance with active regulations on data protection, as well as on information society and electronic commerce services, the user accepts that the personal data provided at the time of purchase are incorporated in files owned by this company, with the purpose of providing the services requested, for the correct identification of users that request personalised services on granadaonline.es, to carry out statistical studies of the users of granadaonline.es which allow improvements to be made to the services provided, for the management of basic administration tasks, as well as to keep you informed, by email or other means, of news, products and offers related with Granada Online S.L.U. or with third party collaborators. In the case of commercial communications through email or equivalent means, the user provides their express consent for publicity to be sent by said means. Granada Online S.L.U. commits to comply with their obligation of secrecy of personal data and its duty to treat it with confidentiality and assume, to those effects, the technical, organisational and security means necessary to avoid their alteration, loss, unauthorised treatment or access, in accordance with Organic Law 15/1999 of the 13th of December, on the Protection of Personal Data, and other applicable legislation. Any user can at any time exercise the right to access, rectify and, if applicable, cancel their personal data provided, through written application addressed to baja@granadaonline.es. **Banking gateway** The information related to credit cards (number, expiry date, CVC code) is supplied through a banking gateway process, Granada Online not having access to them at any time. The banking entity that manages the gateway is responsible for safeguarding this data. =====Disclosure of your personal data===== To carry out our services, we need the following information: **Reservation requests** In order to complete your reservation and except information required by law, criminal investigations, judicial citations and orders, we will only disclose your name and contact information to the service provider. However, keep in mind that at some point we may use other distributors that supply services and carry out functions on our behalf. These distributors have access to (part of) your personal information to be able to carry out their services and functions, although they are subject to a confidentiality commitment, and so cannot use, share or disclose the information for any other purpose. =====Visitor register, access to the system and use of “cookies” and visitor counters===== To be able to provide our services and products, we use “cookies” (temporary and permanent) and “cookies” authorised by third parties, visitor counters and/or other technology to collect identifiable, non-personal data and to trace internet navigation behaviour, create offers or specific or “customised” offers, and monitor and register the visits and use of our web site. In order to understand how our website is used and to carry out marketing analysis and improve the quality of the service, we anonymously collect, store, process and use various data and information; such as the total quantity of transactions, websites visited, referring/exit pages, type of platform, information about date/time and various details, such as the number and location of clicks (with the mouse) on a certain page, movements of the mouse, movement and search activity and words that you type when you use our website (the “Data”). Furthermore, we will record and use your IP address, type of browser and Internet Service Provider (ISP) for selection by behaviour, possible fraud, misuse and criminal investigations. Keep in mind that at times we use external service providers to carry out marketing analysis and improve service quality. We may also use Service Providers to trace detailed activity of visitors or for specific pages. Said Service Providers collect, use, monitor and inform on the Data and statistics that they collect and analyse their online activities on our website. The information on use of our website (including Data, your ISP, browser and IP address) will be transferred and kept in the severs of our Service Providers. Furthermore, these Providers may also transfer the information collected to third parties when it is required by Law, or when said third party processes the information on behalf of the Service Provider. Upon visiting our website, personal information about clients is not shared with our Service Providers. Said Providers do not collect any personally identifiable information (“PII”). PII does not include your IP address, the type of browser or Internet Service Provider. We can share and show your personal data and information if required to by law, by government authorities (or any regulation with legal power), in legal processes, criminal investigations, or by judicial order and citation. **About “cookies” and visitor counters** “Cookies” are temporary or permanent text files which are stored on the hard disk of your computer. They are used for authentication, to trace the session (state of maintenance) and keep specific information about the users of our website, as well as the site preferences or the contents of their electronic shopping baskets. The “cookie” files may also be stored on your computer by other publicity companies that we trust, sharing the aims stated in this paragraph. The information compiled by said “cookies” is totally anonymous. If you prefer, you can delete all “cookies” existing on the hard disk of your computer, searching for files that contain “cookie” and deleting them for the future, or you can edit the options of your browser so that it blocks (future) cookies. However, keep in mind that if you block them, you will not be able to use all the functions of our website. The visitor counters are a series of software codes that represent a petition of a graphic image on a web page or email. It is possible that there is a visible graphic image associated with the visitor counter and, normally, the image is designed in harmony with the background of the website or the email. The visitor counters can be used for various purposes; including reports on traffic, counting single visits, revision and report on publicity and personalisation. The visitor counters used by Granada Online only collect anonymous data. =====Protect and safeguard your privacy online===== Keep in mind that, in accordance with European laws on personal data protection, the strict security procedures of Granada Online are oriented to preventing the misuse and unauthorised access of your personal data. =====Protect your credit card information===== In order to protect and safeguard your personal data, we have implemented appropriate business systems and procedures. For example, your credit card information is transferred through a secure server protocol, which encrypts your personal and credit card data. The encryption method used is "Secure Socket Layer" (SSL). Furthermore, we have implemented and used security procedures and physical and technical restrictions for accessing and using the personal information. Only authorised personnel have access to personal information to carry out their work for our services. Our server and our network are protected by firewalls against unauthorised access and we have intrusion detection systems which monitor and detect unauthorised access (or attempts thereof) and misuse of our servers.
- Agencia de Viajes & Tienda de Producto Oficial del GCF
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- Travel with us
- Política de privacidad
- Quienes somos
- ======Private transfers====== =====Granada Airport===== GranadaOnline offers you private transfer services from Aeropuerto Federico García Lorca Granada-Jaén airport to any hotel in Granada and viceversa. Enjoy your journey to Granada without worrying about anything. Upon arriving at the airport, a driver will be waiting for you with your name written on a sign, and will take you to the location you requested. You can reserve easily and quickly through our website. {{ ?300 }} =====Train Station=====
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